This Privacy Policy outlines how personal information is collected, used, disclosed, and stored in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Collection of Personal Information
Personal information may be collected when individuals:
- interact with the website or services,
- contact customer support,
- subscribe to communications,
- complete forms or surveys.
Types of information collected may include names, contact details, and any other information provided voluntarily.
2. Use of Personal Information
Personal information is used for purposes including, but not limited to:
- providing and improving products or services,
- responding to inquiries and support requests,
- sending updates, newsletters, or promotional materials (if consented),
- complying with legal obligations.
3. Disclosure of Personal Information
Personal information may be disclosed to third parties such as:
- service providers who assist in operating the business,
- legal or regulatory authorities, when required by law,
- other parties with the individual’s consent or as permitted by law.
Reasonable steps are taken to ensure that third parties handle personal information in accordance with this Privacy Policy and relevant laws.
4. Data Storage and Security
All reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. When information is no longer needed, it is securely destroyed or de-identified.
5. Access and Correction
Individuals have the right to access and request correction of their personal information, subject to some exceptions allowed by law. Requests can be made via the contact information provided on the relevant platform or service.
6. Overseas Disclosure
In some cases, personal information may be disclosed to overseas recipients. Reasonable steps are taken to ensure that any such recipients comply with Australian privacy standards.
7. Complaints
Complaints regarding the handling of personal information can be made. All complaints will be taken seriously and responded to in a timely manner. If not satisfied with the outcome, individuals may contact the Office of the Australian Information Commissioner (OAIC).
8. Changes to This Policy
This Privacy Policy may be updated from time to time. Individuals are encouraged to review it periodically for any changes.